Got a Problem With AT&T? Tell Them with the “Mark the Spot” App

Tuesday, December 8, 2009

It looks like AT&T has released another PR nightmare. The “Mark the Spot” app (iTunes Link) will let AT&T know exactly where your dropped calls or lack of data coverage are located via GPS. But AT&T’s competitors may spin it in another way.

Verizon may just have just found another way to ridicule AT&T. Imagining a Verizon ad mocking AT&T’s poor service by showing thousands of iPhone users using the “Mark the Spot” app to convey their resentment over AT&T’s network quality.

From AT&T:

AT&T is committed to providing its customers with the best network experience possible.

This application will help contribute towards this goal and its utilization is greatly appreciated.

But AT&T should deserve some credit for trying to make their network better. At least it is trying to improve their terrible customer satisfaction ranking by making their network service feedback as easy as opening up an iPhone app. I just hope I am able to download it when I am in a location with no 3G service.
This is a post by The Apps Machine