More Smart Phone Buyers Looking to buy Storm, but More are Satisfied with iPhone

Changewave reported interesting smart phone trends this week. Among the 3803 people surveyed, 41% use Blackberry, 23% use iPhone, while only 9% stick with Palm. RIM’s market share stayed the same, iPhone share is still growing, while Palm is probably looking at death.

Among people who are looking to buy a smart phone in the next 90 days, 39% would buy a smart phone from Blackberry, while only 30% are looking to buy an iPhone. RIM’s broad product lines such as Bold, Storm, or Pearl from Blackberry all contributed to the increase in buying interest. Note the big interest in iPhone at the June/July iPhone 3G launch. The interest for iPhone has seemed to have waned according to this survey while Blackberry has gathered momentum.

However, not everything is bright and sunny for RIM’s Blackberry. Users seem to be less satisfied with their devices compared to iPhone. Among 66 new owners of the Blackberry Storm, only 33% of customers are very satisfied. Compare that with the 77% of the very satisfied customers of the iPhone, RIM should be a bit worried. There are 14% unsatisfied Storm customer compared to 5% of unsatisfied iPhone customers. Common reason for dissatisfaction are: lack of a QWERTY Keyboard (21%), Touch Screen Interface (20%) and Difficult to Use (20%), and Short Battery Life (21%).

How the smart phone wars will turn out has yet to be seen. Some folks want all of their favorite phones’ (Android G1, iPhone, and Blackberry) functions to be melded into one super cool device. Hopefully we will see that perfect phone one day!

Via CNN Money though Change Wave

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